Pneumatics Passion? Join Us as a Sr. Customer Service Engineer

Jul 29, 2024 | Blog

PT. Kawan Era Baru is a leading company in the field of pneumatics, committed to delivering high-quality products and services to our clients. As we continue to expand our presence in the market, we are seeking a dynamic and experienced individual to join our team as a Senior Customer Service Engineer in the pneumatic division.

Position: Senior Customer Service Engineer (Pneumatic)

Location: Bandung, Solo, and Surabaya

Responsibilities:

As a Sales Support Specialist for our pneumatic products, your main responsibilities will include:

  • Providing comprehensive support to the sales team in promoting and selling pneumatics products.
  • Collaborating with clients to understand their needs and recommending suitable pneumatic solutions.
  • Developing and maintaining strong relationships with customers to ensure satisfaction and repeat business.
  • Conducting product presentations, demonstrations, and technical training sessions.
  • Assisting in the preparation of sales proposals and quotations.
  • Collaborating with the technical team to address customer inquiries and concerns.
  • Keeping abreast of industry trends and product developments to provide informed recommendations.

Requirements:

To be successful in this role, you should possess the following qualifications:

  • Bachelor’s degree in a relevant field.
  • 3-5 years of experience in a sales role, preferably in the pneumatic industry.
  • In-depth knowledge of pneumatics products.
  • Fluent in English, both oral and written.
  • Computer literate, with proficiency in email and basic applications.
  • Strong interpersonal and communication skills.
  • High-level presentation and networking skills.
  • Fast learner, well-organized, and conscientious.
  • Ability to work independently and as part of a team.
  • Willingness to be based in Jakarta, Bandung, Solo, or Surabaya.

How to Apply:

If you meet the above qualifications and are ready to take on an exciting challenge in the pneumatic industry, please submit your resume and a cover letter highlighting your relevant experience to ho@kawanerabaru.com. Please specify the position and preferred location in the subject line.

PT. Kawan Era Baru is an equal opportunity employer and welcomes applicants from all backgrounds to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Join us in shaping the future of pneumatics at PT. Kawan Era Baru!

Head Office

Jl. Ciputat Raya No 2D
Pondok Pinang
Kebayoran Lama
Jakarta Selatan 12310

Tel : +62-21-75911880
Fax: +62-21-75911928

Bandung Office

Metro Trade Center
B – 15
Jl. Soekarno Hatta
Bandung 40286

Tel: 022 – 7537575
Tel: 022 – 7569099
Fax. 022 – 7537500

Solo Office

Tegalmulyo No.12
Pabelan
Kartasura
Sukoharjo
Jawa Tengah 57169

Phone : 0271 7891954
Fax. : 0271 7890058

Surabaya Office

Perumahan Pondok Mutiara
Blok BS – 8
Banjar Bendo
Sidoarjo
Jawa Timur 61225

Tel / Fax :
+62-31-8948028

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